Privacy Policy

We attach great importance to the protection of your personal data and your privacy. In this document, we transparently explain how we collect, use, and protect your data.

Last updated on April 17, 2026

Introduction

Welcome to Droppr. This privacy policy applies to all services offered through our platform. When you use our services, you entrust us with your information. We understand that this is a great responsibility and work hard to protect your information.

1. What data we collect

To effectively offer our logistics services, we collect various categories of data:

Contact details: Your name, email address, phone number, and company details.
Shipment details: Pickup and delivery addresses, shipment dimensions, weight, and type of goods.
Technical data: IP address, browser type, device information, and interaction data on our platform.
Payment details: Billing information and transaction history (we do not store full credit card details).

2. How we use your data

We use the collected data for the following purposes:

Matching algorithm: To link your shipment to the most efficient carrier.
Service improvement: Analyzing platform usage to optimize our processes and user experience.
Communication: Updates regarding your shipments, invoicing, and important changes to our service.
Legal obligations: Complying with tax legislation and safety regulations within the transport sector.

We never sell your data to third parties. For the execution of our services, we share data exclusively with:

Transport Partners

Only the information necessary to complete the specific trip.

IT service providers

Partners who support our cloud infrastructure, hosting, and security.

4. Security and retention

We take the security of your data seriously. We utilize enterprise-grade encryption (SSL/TLS) for all data transfers. Data is stored on secure servers within the European Economic Area (EEA). We do not store your data longer than strictly necessary for the purposes for which it was collected, taking into account legal retention periods.

5. Your rights

Based on the GDPR (AVG), you have the following rights regarding your personal data:

Right of access: You can request to see which of your data we are processing at any time.
Right to rectification: You can have incorrect or incomplete data adjusted.
Right to erasure: You can request to have your account and associated data deleted.
Right to object: You can object to specific processing of your data.

Would you like to exercise any of these rights? Please contact our Data Protection Officer at privacy@droppr.com