Privacy Policy

Welcome to Droppr. This privacy policy applies to all services offered through our platform. When you use our services, you entrust us with your information. We understand that this is a significant responsibility, and we work hard to protect your information.

1. What data we collect

To provide our logistics services effectively, we collect various categories of data:

• Contact details: Your name, email address, phone number, and company details.
• Shipment details: Pickup and delivery addresses, shipment dimensions, weight, and type of goods
• Technical data: IP address, browser type, device information, and interaction data on our platform
• Payment details: Billing information and transaction history (we do not store full credit card details).

2. How We Use Your Data

We use the collected data for the following purposes:

• Matching algorithm: To match your shipment with the most efficient carrier.
• Service improvement: Analyzing platform usage to optimize our processes and user experience.
• Communication: Updates about your shipments, billing, and important changes to our service.
• Legal obligations: Compliance with tax laws and safety regulations in the transport sector.

3. Sharing with third parties

We never sell your data to third parties. To provide our services, we share data only with:

4. Security and retention

We take the security of your data seriously. We use enterprise-grade encryption (SSL/TLS) for all data transfers. Data is stored on secure servers within the European Economic Area (EEA).

We do not retain your data for longer than is strictly necessary for the purposes for which it was collected, taking into account statutory retention periods.

5. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we process about you at any time.
• Right to rectification: You can have inaccurate or incomplete data corrected.
• Right to erasure: You may request that your account and associated data be deleted.
• Right to object: You may object to specific processing of your data.